With great sadness, we announce the temporary closure of Alias ID, effective immediately, due to unforeseen medical circumstances on our team. We understand this news may be unexpected and appreciate your understanding during this challenging time.
We hope it’s a temporary situation, but unfortunately, we can’t commit to a date due to medical reasons. We will keep you informed of any updates through further email notifications.
For those customers who are using the product, and it's working fine for you, please continue to use it. But please note we will have to withdraw the insurance guarantee and the customer service phone support for now.
For those seeking a refund for already purchased subscriptions or services, from December 1st and on, we kindly ask that you email firstname.lastname@example.org outlining your request. Our team will process your refund within a week based on your payment method.
Please take care and stay safe.